BT SUPPORT

Thanks for visiting the Bacheler Technologies online support page!

If this is an emergency, please call: (334) 669-4530 (Montgomery Clients) or (615) 863-4620 (Nashville Clients)

For the most efficient support, we recommend that you submit tickets through our online ticketing portal by clicking the button below.

Within the portal, you will be able to submit new tickets, view the status of open tickets, and view your ticket history.

If you are having issues logging in to the portal (or to request initial access), please email helpdesk@wearebt.com and our support team will be in touch!

If you are not able to access the portal, you can submit the following form for technical support requests. For any other inquiries, please use the information and form on our Contact page.

If your non-emergency request is received after 5:00 pm Monday – Friday or on Saturday / Sunday / Holidays, your request may not be processed until the next regular business day.

 
 

 BT // MONTGOMERY
7005 BROCKPORT COURT
Montgomery, AL 36117
334.669.4530

 BT // NASHVILLE
222 2nd Avenue South, Suite 1726
Nashville, TN 37201
615.863.4620